This Privacy Policy outlines how Moira Palace-crystal ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit our site, use our services, or make a purchase from palace-crystal.com, and otherwise interact with us (collectively, the "Services"). "You" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or another individual whose information we collect.
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and comply with any applicable legal requirements.
How We Collect and Use Your Personal Information
Over the past 12 months, we have collected personal information from various sources to provide the Services. This information varies based on your interactions with us and is used for communication, service provision, legal compliance, and protection of our rights and those of our users.
Personal Information We Collect
The types of personal information we collect depend on your interactions with us:
Information We Collect Directly from You
Basic contact details: Name, address, phone number, email.
Order information: Name, billing address, shipping address, payment confirmation, email, phone number.
Account information: Username, password, security questions.
Shopping information: Items viewed, added to cart, or wishlisted.
Customer support information: Information included in communications with us.
Some Services may require you to provide certain information. Electing not to provide this information may prevent you from using certain features.
Information We Collect through Cookies We automatically collect certain usage data through cookies, pixels, and similar technologies. This includes device information, browser information, network connection information, IP address, and other interaction data.
Information We Obtain from Third Parties We may also obtain information from vendors and service providers, such as:
Site and Services support: Companies like Shopify.
Payment processors: Collect payment information for processing orders.
Advertising and analytics: Third parties that collect information through online tracking technologies.
How We Use Your Personal Information
Providing Products and Services: To process payments, fulfill orders, send notifications, manage accounts, arrange shipping, handle returns and exchanges, and enable reviews. Marketing and Advertising: To send promotional communications and show advertisements tailored to your interests. Security and Fraud Prevention: To detect and address fraudulent, illegal, or malicious activity. Ensure your account credentials remain secure. Communicating with You: To provide customer support and improve our Services.
Cookies
We use cookies to improve our Site and Services. For specific information about cookies used by Shopify, visit Shopify's cookie policy. You can manage cookies through your browser settings, though blocking cookies may impact your user experience.
How We Disclose Personal Information
We may disclose personal information to third parties under certain circumstances:
Service providers: For IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
Business and marketing partners: For service provision and advertising.
Legal obligations: To comply with laws, respond to legal requests, enforce terms of service, and protect rights.
In the past 12 months, we have disclosed identifiers, commercial information, and internet activity data to these recipients.
User Generated Content
Content you post publicly on the Services is accessible to anyone. We are not responsible for the privacy or security of publicly shared information.
Third-Party Websites and Links
Our Site may link to third-party websites. Review their privacy policies as we are not responsible for their practices.
Children’s Data
The Services are not intended for children. We do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us to have it deleted.
Security and Retention of Your Information
We employ security measures to protect your information, but cannot guarantee perfect security. Retention periods vary based on legal and operational needs.
Your Rights and Choices
Depending on your location, you may have rights to access, delete, correct, or transfer your personal information, and opt-out of the sale or sharing of your information.
For questions or requests regarding your privacy rights, contact us at [email protected].